Forgery/Phishing messages

Students using Firefox, Chrome or Safari Internet browsers may see a message labeling the EBSCOhost databases as a potential Web Forgery site. Users should press the “Ignore this warning” link if you see this message. You will continue to be able to use the EBSCOhost databases to do your library research.

This issue began Sunday 11/8/09. Walden staff are working with Google to address this issue. Once we have confirmation that Google has resolved the issue we will post that information. We apologize for any confusion or concern this may have caused you as a Walden student.

Should you need any further assistance, please contact the Student Support Team at 1-800-925-3368, Option 2 or via the Write Us option on the Student Support tab on myWalden. You can also reach them using the Live Chat option on the Support Tab.

Webinar archives now online

If you missed the Walden Library Webinars offered in September, you may now view recordings of the sessions online.  Please see this page for more information:

http://library.waldenu.edu/HowDoI_27487.htm

Course Readings

The library is excited to announce a course readings system for all required readings held in the Walden Library databases.  You can now find links to all of your required readings in one place!

Please note:  This course reading section has links for readings found in the databases ONLY!  You still need to check your course page or course reading packet for all other readings.

The required readings are located in the Walden Library Subject Guide.  From the library home page, click on the “Subject Guides” tab and then on “Subject Guides”again.  Once in the guides, click on the “Browse Resources” tab.  Then click on “Course Readings”.  Click on the appropriate links for your school or college and follow the links to your course.

You can also search by your course name or number using the search box in the upper right corner.

Check it out and let us know what you think!

We hope you find this new tool helpful!  Please let us know if you can’t find your class, your readings, or have any other questions!

Walden Library Webinars: Sept. 21st – Sept. 26th

Would you like more information about the Walden Library, online resources and scholarly research?

Please join us for a series of live, online presentations hosted by the Walden Library.

Follow this link for complete information regarding schedule and attendance:

http://library.waldenu.edu/Services_27386.htm

Sessions being offered from Sept. 21^st to Sept. 26th:

Introduction to the Walden University Library

An introduction to the library’s collections and services. Recommended to any student who is new to the Walden Library.

Evaluating Online Resources

Which sources are scholarly, reliable and useful for your Walden research? Covers peer-reviewed journals as well as Web resources.

Advanced Searching Strategies

Get more out of your library research! Learn techniques for conducting more precise searches. Includes use of subject indexes, Boolean searching, citation tools and more.

Full schedule and information:

http://library.waldenu.edu/Services_27386.htm

Questions?  Please contact the library:

http://tinyurl.com/askwaldenlibrary

Database Maintenance Friday July 31st

Please be aware that some of our library services will be undergoing maintenance on the evening of Friday July 31st.

Library resources affected include the Ulrich’s Periodicals Directory, the A-to-Z E-Journal List, and Walden 360 Link.

The maintenance window will occur from 9pm EDT  on 7/31 until 3am EDT on 8/1.

The resources listed above may not be avaiable during the maintenance window.

Please also note that the majority of our Research Databases will not be affected.

Walden E-mail

In autumn 2009, the Walden Library staff will begin channeling all our written correspondence with our patrons through your Walden University e-mail address. This change is being made to keep the library in compliance with the general University policy.

You can help us now by becoming familiar with your Walden e-mail and using it when you contact the library.

If you would like help routing your Walden e-mail to another e-mail account you regularly use, contact the Student Support Team at:

support@waldenu.edu

Changes to Document Delivery Policy June 1, 2009

The Walden Document Delivery Service will be restructured starting June 1, 2009.  Document delivery costs have risen 458% over the past year due to increased costs for articles and book chapters (an average of $40 each) and increased demand. Thirty percent of the requests for document delivery are for articles and book chapters already owned by the library. The library doubled the amount of full-text scholarly journals and purchased access to over 14,000 ebooks in the past year. In light of this information, the Walden Library will make the following changes to our Document Delivery Service.

PhD students. If the articles and book chapters requested are not owned by the Walden Library, the articles and book chapters will be requested through our suppliers.

Master’s students. Requests will be reviewed by the librarians who will determine if the item is owned by the library or if sufficient materials on the topic are in the library collection. Master’s students working on research intensive projects such as theses and capstone projects will be put through to the document delivery queue once need is determined.

Undergraduate students. Undergraduates are encouraged to contact the library for help finding what they need. Undergraduate projects generally have a shorter turnaround time than can be met by document delivery. Our expert librarians can help undergraduates find what they need fast.

There will be new forms for Document Delivery Service. Students who have signed up for an ILLiad account will not need to sign up again. Turnaround time is 10-14 days. The 25 requests per month and $50 per article cost limits will continue to be in effect.

All students are encouraged to contact the library about their research needs. Our experts can help you strategize your literature review for a dissertation, show you how to locate peer-reviewed articles and book chapters for classes, and search the Walden databases more efficiently. We have recently expanded our hours of reference service later into the evening so students working late or who are in various time zones can benefit from contact with our professional staff. Thank you for helping the library keep a cap on costs so we can continue to offer you more content and services.

FAQ

Will the service continue to be free?
Yes, we will continue to provide this service at no charge to the student. The library pays our suppliers an average of $40 per article (adding up to thousands of dollars per week.). Students are asked to be sure they need an article before making a request through Document Delivery Service.

How can I make sure my requests get through quickly?
Check the Walden A-Z list first for the journal. If we own it, you can save lots of time by using the full-text available to you for free, immediately on your desktop.

What if I can’t wait 10-14 days?
You can go directly to the publisher to purchase an article. Be sure to check the Walden  Library first so you aren’t buying something we already have! The librarians can also assist you in locating materials at your local library.

I’m a master’s student writing a thesis. How is this going to work for me?
Your request will be sent to a reference librarian who is a specialist in your field of study. The librarian will contact you to discuss your research needs and whether the library might have other resources for your topic. If the librarian determines that specialized resources outside of the Walden library are needed, he or she will add your request to the front of the Document Delivery Service queue.

How will you know if I’m a master’s student or an undergraduate?
The Document Delivery Service form requires this information and student status will be checked before any requests are made to our suppliers.

What can I do with articles and book chapters or book chapters I get from Document Delivery Service?
You may only use articles and book chapters for your own personal use. According to U.S. copyright law you are not allowed to redistribute the article (i.e., send it to other students in your class or anyone else for that matter), record an audio version of it, make paper copies and distribute it, or otherwise transfer it into another medium and distribute it. You may keep an electronic copy for yourself or one paper copy for your own use.

I am a student with disabilities. How will this affect me?
Students with disabilities should contact the Office of Disability Services to make their needs known. The library works with the office to provide materials to students who have special vision or mobility needs.

Please don’t use the comments field to ask a question — this will delay your response considerably. Use the Ask  A Librarian link at the top of  the right hand column!

myWalden Login is your Library Login

Students: when you see the library log in screen (image below), please:

Use the same full email address and password that you use for your myWalden portal log in.

This will get you through the library log in screen and on to whatever database you selected.

Library Login - use your myWalden Login

Library Web Site Authentication Change Coming May 18

On May 18 you will no longer need to authenticate before accessing the library web site. You’ll be able to read all of our web pages and use tutorials. You’ll be prompted for your MyWalden login only when you are using a licensed resource such as a database. This will allow you to bookmark pages within the library site and use bookmarks that come from email alerts. Watch this space for more details as we get closer to opening day!

If you have a question for the library, please use Ask A Librarian at the top of the next column rather than commenting on this item.  It will be much faster!

Proquest database maintenance

From our database provider:

Dear ProQuest Customer,

The next ProQuest® platform maintenance window will be on April 18, 2009. An eight (8) hour maintenance window will take place for infrastructure maintenance. The window will take place from Saturday, April 18, 2009, at 22:00 Eastern Standard Time to Sunday, April 19, 2009 at 6:00 Eastern Standard Time.